About User Created Teams

If team creation is enabled, participants will have the capability to either create a new team or join an existing team.

If a participant wants to create a team, they will click "Create Team" in the dashboard and provide a team name and image. Their team will then appear in the list for others to join. 

Users cannot create teams in the app after the challenge starts. However, admins can always create teams from the admin center - before and after a challenge starts. 

Specifications:
Team Profile Image: Opt for a square image, our max size is 800x800 pixels
Team name: 38 Character Limit

Communication Template

Use the below copy to on board your group into a challenge with user created teams. 

Don't forget to hyperlink the team challenge link to step 1, and input your organization code in step 2. 


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To create a team as a new user, follow the steps below. If you already have a MoveSpring account, simply click on the link in step 1 and log in to be added to the challenge group and create a team. 

  1. Click the following link to create your MoveSpring account and be placed in your challenge group. Clicking from your phone will navigate you to the App Store (Apple) or Google Play (Android) to download the app first. Clicking from your computer will take you to the MoveSpring website: [Admin Action Required: Hyperlink your challenge link to step 1!]
  2. Enter our organization code: [ORG CODE] (not case sensitive) [Admin Action Required: Insert your org code above]
  3. Follow the steps to create your account and connect a device. 
  4. Select “Create a Team” and input your team name and image.
  5. Recruit your teammates! The challenge starts soon.

(Above) Select "Create a Team" to write in your team name and pick a team image.

To join a team as a new user, follow the steps below. If you already have a MoveSpring account, simply click on the link in step 1 and log in to be added to the challenge group and select a team. 

  1. Click here to download the MoveSpring app from the Apple or Google Play store. Or, join from your computer. [Admin Tip: Hyperlink your challenge link to step 1!]
  2. Enter our organization code: [ORG CODE] (not case sensitive) [Admin Tip: Insert your org code above]
  3. Follow the steps to create your account and connect a device.
  4. Select “Join a Team” to search for a team based on team name. Use the + icon to join. 

You’re in the challenge! Time to get moving. You can switch teams up until the challenge begins. 

(Above) Select "Join a Team" to sort by team name and team openings, or search for a team name. 

Questions?
Reach out to our support center from the MoveSpring app. Go to ‘Profile’ and click the blue text "Need some help? Contact support". Scroll to the bottom, and select ‘Message Support’. You can also access support via the blue chat icon on the web. Click here for more information about getting support. 

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