Now that you’ve connected your Garmin, learn how to sync steps, distance, and active minutes to MoveSpring. We’ll also show you how to make sure you’ve got data available to sync!
The Syncing Process
To sync to MoveSpring, you first need to open your Garmin Connect app and click the circular syncing symbol at the top right. This will pull your most recent activity data into Garmin’s cloud server, which is where MoveSpring gets your steps.
When your totals have synced to the Garmin cloud server, the white ring at the top of your screen should be a complete circle.
Once you’ve refreshed the Garmin app, open your MoveSpring app and wait to see a ‘Last synced:' message to confirm that you’ve synced to MoveSpring.
If you're syncing from the MoveSpring website, you'll need to click the green Sync button at the top right to sync to MoveSpring. We recommend syncing by refreshing your Garmin totals and then opening the MoveSpring app at least once a day during your challenge.
All MoveSpring challenges have a 72-hour grace period after the challenge ends to give you extra time to sync your final steps, so make sure you sync before the grace period is up.
What if Steps Aren’t Showing in Garmin Connect?
If steps, distance, or minutes aren’t in your Garmin cloud server, then they can’t sync to MoveSpring. You can confirm that you have data available for MoveSpring to sync by logging in here to see if your Garmin device’s activity is in the cloud server.
If activity data isn’t showing in your Garmin cloud server or syncing correctly to MoveSpring, please see these troubleshooting tips for Garmin users.