Can MoveSpring Connect to Huawei Devices?
MoveSpring does not connect directly to Huawei devices, but we should be able to pull your steps into MoveSpring if your Huawei Health app can share data with Apple Health. This is because MoveSpring pulls in steps from the Apple Health app, so any steps that are showing in Apple Health should sync to MoveSpring.
How to Link Huawei Health to Apple Health
When you first download the Huawei Health app from the Apple App Store, you'll see this prompt to connect Huawei Health to HealthKit:
You'll just need to tap Let's go > Turn All Categories On > Allow. Your Huawei Health app should now be connected to Apple Health!
If you didn't connect to Apple Health upon the initial sign up process in the Huawei Health app, you can still connect the Huawei Health app in the Apple Health app. Open the Health app > tap today's step count > scroll to the bottom and tap Data Sources & Access > make sure the Huawei Health app listed under "Apps Allowed to Read Data" is toggled On or green.
Connecting Apple Health to MoveSpring
Once your steps are showing correctly in the Apple Health app, you can connect the Apple Health app to MoveSpring by following the steps in this guide.
Syncing Your Steps to MoveSpring
Once you've successfully linked your Huawei app to Apple Health and connected the Apple Health app to MoveSpring, please sync your Huawei band to the Huawei Health app first to make sure steps are showing correctly there.
Then, open Apple Health to allow steps from Huawei Health to pull into Apple Health. Once steps are showing correctly in Apple Health, open MoveSpring to allow steps from Apple Health to sync to MoveSpring.
Need More Help?
First, we'd suggest checking out these troubleshooting tips for Apple Health users.
If you need more help, please don't hesitate to reach out to our Support Team for assistance! Just click on the blue chat icon in the bottom right hand corner of this page to start a conversation with our Support Team.