Accessing the Users Tab

The Users tab allows you to view and manage user accounts from the MoveSpring Admin Center. All users who sign up under your client account will appear in the Users tab. 

To access this tab, please log into the Admin Center and select "Users" from the headings at the top of your screen:

The 50 most recent users who signed up under your account will appear here on the first page. Use the arrows at the bottom to navigate between each page to view additional users, or use the search bar at the top to search for an individual user. You can also filter your results by device brands or Supplemental fields if applicable.

You'll also have the option to remove a user directly from this page. Just check the box in the left hand column to select a user and then select the Remove button at the top to remove that user from your organization's account. 

Please note: Removing a user is a final action. User data will be removed and cannot be recovered.

Viewing Individual User Accounts

You can view more details about an individual user by clicking on an individual user's name, as shown here:

User Overview

Once you've selected a user, you'll be brought to the User Overview page. You'll see the user's name and profile photo at the top of your screen, the option to delete the user's account, and sections displaying Member Information, an Activity Summary, and the user's Supplemental & Eligibility responses if applicable. 

You'll also be able to edit a user's Supplemental responses by selecting the blue "Edit Supplemental" button at the bottom right of this screen.

Daily Activity

If you click into the Daily Activity section, you'll see the option to modify a user's activity totals up to 30 days back. To adjust a daily total, simply click the pencil icon in the righthand column within the row you want to adjust, enter the updated totals, and then press the green "Save" button when you're finished making any adjustments. This will rescore that day for a user as long as their challenge is still open, grace period rules applied.

Challenges 

By clicking into the Challenges section, you'll find a list of all challenges that a user has joined. This list will include all admin and user-created challenges that a user has participated in.

Ready to learn more? Check out these tips next to help you learn the ins and outs of the MoveSpring Admin Center:

Adjusting Your Client App Settings in the Admin Center

Adding or Removing Admin Access in the Admin Center

How to Pull a Report

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