Unfortunately, Jawbone's system has gone down, and is no longer sending any data to MoveSpring when you sync.

Though they have yet to make an official announcement it seems likely that the company has closed. Jawbone has been liquidating their assets since 2017.

We’re very sorry we can no longer sync steps from Jawbone. Please visit the Technical Support section of the Help Center for other syncing options:
http://help.movespring.com/technical-support

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