Contact MoveSpring's customer support team for any technical issues or platform questions - we're here to help! You can access the customer support team in-app (mobile or web) or via email! Follow the steps below to get in touch.
Contact Customer Support via the App
In the app, navigate to "Profile" and "Need help? Contact Support" to get in touch with us. Watch the video to see this step-by-step process.
On web, click the blue chat icon in the lower right to get in touch with support. Watch the video to see this step-by-step process.
Contact Customer Support via Email
Send an email to: firstname.lastname@example.org
What to include in your message
When contacting customer support make sure to be as detailed as possible. Please include the below information in your request:
- Your name and company name
- A detailed description of what the issue is
- List the steps in which you've taken to encounter this issue
Thanks so much! You can also directly access our customer support team via the blue chat icon in the bottom right hand corner of this page.