MoveSpring

If you are having trouble syncing with Apple Health , please follow those troubleshooting steps provided by our team: Do steps show correctly in the Apple Health app on your phone? Steps need to be correct here first to sync to MoveSpring:

If both apps (MoveSpring and Apple Health) are completely closed on your phone, please open Apple Health first &gt; next open MoveSpring &gt; steps should update in MoveSpring. 🌟Steps should sync to MoveSpring as soon as you click into our app! We recommend doing this at least once every 1-3 days.

If you are having trouble syncing with Health Connect , please follow those troubleshooting steps provided by our team:

To make sure that data synchronization between Samsung Health and Health Connect is working correctly:

1. In Google Play, check that the latest Samsung Health and Health Connect application versions are installed. If you want to access Galaxy Watch data, check the Samsung Health application version on the watch too.
2. Enable data permissions in the Samsung Health application. In Samsung Health, go to ”Settings &gt; Health Connect &gt; App permissions &gt; Samsung Health” (Note: You must enable the permissions through Samsung Health &gt; Settings &gt; Health Connect, not through the phone Settings &gt; Apps &gt; Health Connect)
3. In Samsung Health, go to “Settings &gt; Sync with Samsung account” and tap “Sync now”

- If you are having trouble syncing with Apple Health , please follow those troubleshooting steps provided by our team: Do steps show correctly in the Apple Health app on your phone? Steps need to be correct here first to sync to MoveSpring:
 
 If both apps (MoveSpring and Apple Health) are completely closed on your phone, please open Apple Health first &gt; next open MoveSpring &gt; steps should update in MoveSpring. 🌟Steps should sync to MoveSpring as soon as you click into our app! We recommend doing this at least once every 1-3 days. 
- If you are having trouble syncing with Health Connect , please follow those troubleshooting steps provided by our team:
 To make sure that data synchronization between Samsung Health and Health Connect is working correctly:
 1. In Google Play, check that the latest Samsung Health and Health Connect application versions are installed. If you want to access Galaxy Watch data, check the Samsung Health application version on the watch too.
 2. Enable data permissions in the Samsung Health application. In Samsung Health, go to ”Settings &gt; Health Connect &gt; App permissions &gt; Samsung Health” (Note: You must enable the permissions through Samsung Health &gt; Settings &gt; Health Connect, not through the phone Settings &gt; Apps &gt; Health Connect)
 3. In Samsung Health, go to “Settings &gt; Sync with Samsung account” and tap “Sync now”

This article explains how to sync your steps data into your MoveSpring account.

Ok, My Device is Connected. How Do I Sync My Steps into MoveSpring?

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Ok, My Device is Connected. How Do I Sync My Steps into MoveSpring?

If you are having trouble syncing with Apple Health , please follow those troubleshooting steps provided by our team:Do steps show correctly in the Apple Health app on your phone? Steps need to be correct here first to sync to MoveSpring:

If both apps (MoveSpring and Apple Health) are completely closed on your phone, please open Apple Health first > next open MoveSpring > steps should update in MoveSpring. 🌟Steps should sync to MoveSpring as soon as you click into our app! We recommend doing this at least once every 1-3 days.

If you are having trouble syncing with Health Connect , please follow those troubleshooting steps provided by our team:

If you are having trouble syncing with Apple Health , please follow those troubleshooting steps provided by our team:

Do steps show correctly in the Apple Health app on your phone? Steps need to be correct here first to sync to MoveSpring: