Here we describe scoring for each of our Leaderboard challenge modules! You’ll also find an FAQ section at the bottom to address some of our most common scoring questions.
The Leaderboard module ranks individual users from high to low based on their total steps or active minutes moved over the course of their challenge so far. This total is found by combining each user's daily steps or minutes for each day of the challenge so far.
Team Leaderboard Scoring
The Team Leaderboard module ranks teams from high to low based on a team’s average steps or minutes moved. Averages are used instead of totals to account for teams of various sizes.
We find team averages by combining each team member’s step average over the course of the challenge so far and dividing that total by the number of days the challenge has run so far.
Let’s calculate the average for the team Lucky Charms. The challenge has run for 3 days so far. Given that the three team member’s average steps are 6,500, 7,000, and 5,500 so far, we can calculate the team’s average for today by using the following calculation:
6,500 + 7,000 + 5,500 = 19,000 total steps
19,000 total steps ÷ 3 days so far = 6,333 steps/day average for Team Lucky Charms
Frequently Asked Questions
Why did my average (or my team’s average) become lower overnight?
When viewing averages in MoveSpring, please keep in mind that averages may go down at the beginning of a new day as that new day has been accounted for in the average. As you and your team members get your steps or minutes in throughout the day, that average should increase to reflect the steps synced for that day as well.
Will non-syncing users impact my team’s score?
Users who aren't syncing any steps or minutes will count towards their team's step average, as those zeros will also be calculated into the team's average as well.
Why does a team with only 1 member have a higher step average?
Teams with 1 member represent the average of a single team member, which may result in that team having a higher average score compared to other teams with multiple members. Please reach out to your organization’s challenge admin with any concerns about this, as your challenge admin is in charge of team management.
I synced, but my team score didn't update correctly. Why not?
When you sync your device to MoveSpring our system will attempt to pull in the last 30 days of data. However, your challenge is only actively scoring the last 7 days. If you go more than one week without syncing it’s possible your totals will update within your MoveSpring account, but not all totals will be scored in the challenge. For this reason, we recommend syncing daily to maintain accurate challenge scores.
I joined late - why isn’t my data being scored for the full challenge?
When you join a challenge the system will score your last 7 days of data into the challenge, no matter the challenge start date. This is why it’s important to join challenges early and sync often!
The challenge has ended. Can I still sync to get credit for my data?
All MoveSpring challenges have a default grace period of 3 days to allow users to sync any final totals before your challenge officially ends. If your challenge is past that 72-hour grace period, all scores are final. Your challenge admin may also choose to end the challenge before the grace period; in that case, all scores are final as soon as your challenge admin ends your challenge. For this reason, we recommend syncing daily to maintain accurate challenge scores.