Please note: Chat must be enabled in your client account by your challenge admins for users to access it. Depending on the settings your challenge admin has selected, you may have access to some or all of the listed chat options.

Stay engaged and motivated with MoveSpring's chat feature! With chat, users can send messages and photos to the entire challenge, their team, or directly to friends. Users can also react to messages using chat reactions! ūüėéKeep reading to learn more about how these features work in MoveSpring!

Types of Chat 

Challenge Chat
Challenge Chat allows you to chat in a thread with all users in the challenge. Challenge Chat threads will appear automatically in your inbox immediately after you've joined a challenge and will remain in your inbox for 10 days after your challenge ends. 

Team Chat
During Team Leaderboard challenges the Team Chat will appear allowing you to chat in a thread with only the users on your team. Team Chat threads will appear automatically in your inbox immediately after you've joined  a challenge and will remain in your inbox for 10 days after your challenge ends. 

Direct Chat with Friends
Direct Chat allows you to chat directly with friends you've added on MoveSpring. Learn how to add friends and more here. Direct Chats will always remain in your inbox, even after your challenge ends. 

How to Use Chat

Opening Your Chat Inbox by Selecting the Chat tab
To access chat, you'll need to select "Chat" from the bottom navigation bar on your phone OR the top righthand corner of your screen on your computer.

Send Messages & Photos
To send a message or photo, begin by opening an existing chat thread or selecting the "New chat" pencil icon to open a new Direct Chat thread with a friend.

To send a message, simply type your message in the text box and click send.

To send a photo from your phone: 

  1. Open a chat thread
  2. Select the image icon to upload a photo OR use the camera icon to take a photo
  3. Adjust the crop to be applied to your photo before sending
  4. Confirm the crop selection. This will immediately send your photo to the thread.

To send a photo from your computer: 

  1. Open a chat thread
  2. Select the camera icon to upload from your computer or use your webcam to take a photo
  3. Adjust the crop to be applied to your photo before sending
  4. Select "Upload" to send your photo

How to Add Chat Reactions 

  1. From your phone, press and hold on the message or photo you want to react to. From your computer, hover your mouse over the message or photo you want to react to.
  2. Select "Add a reaction" from the two options
  3. Tap or click the reaction you want to add
  4. Your reaction will now appear below the message or photo.
    Note: To remove your reaction, just tap or click on the reaction icon below the message. You can also tap on a reaction that was added by another user to add the same reaction again from your MoveSpring account.

Delete Chat Messages or Photos
To delete your post from your phone: 

  1. Press and hold on the post you want to delete (Please note: you can only delete your own messages or photos)
  2. Select "Delete this message" from the options that appear

To delete your post from your computer:

  1. Hover your mouse over the post you want to delete
  2. Click "Delete" when the option appears above your post

Other Resources
Users can also mute all push notifications from chat and report chat messages. Learn more about those options here here:
How to Adjust your Push Notifications Preferences
Reporting Chat Messages

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