If Google Fit isn’t syncing to MoveSpring and you’ve already learned how to sync Google Fit to MoveSpring, you’ll need to determine whether activity data is correct in Google Fit. Steps, distance, and minutes data should be correct here:

Steps are Correct in Google Fit

If you’re seeing steps in Google Fit but they aren’t syncing to MoveSpring, please confirm that you’ve selected the correct Google account when connecting to MoveSpring. You can check the email you’ve connected to Google Fit by opening the Google Fit app > selecting the “Profile” tab at the bottom of your screen> See the email listed under your name. 

After confirming your email address, reconnect Google Fit to MoveSpring and be sure to select the same Google account that you’ve connected to Google Fit: 

Steps aren’t Correct in Google Fit

If you aren't seeing steps in Google Fit, here’s a link to the Google Fit support site, as well as instructions to turn on activity tracking in Google Fit:

  1. On your phone, open the Google Fit app.
  2. At the bottom, tap Profile.
  3. At the top, tap Settings.
  4. Under "Activity tracking," tap Automatic activity tracking "On".

If steps from your Pebble, Xiaomi, or other device or app aren’t showing in Google Fit, then you’ll need to troubleshoot the connection between your specific device and Google Fit. 

Need More Help?

If your activity tracking is on, you’ve confirmed your Google account is correct, and you’re still having trouble syncing, please reach out to our Support Team by clicking the blue chat icon at the bottom right of your screen for more help.

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