If you signed up for MoveSpring through your organization's employee web portal (SSO), your email and password for MoveSpring were auto-generated when you signed up. This means you'll need to log into your organization's employee portal or use your group's organization code to log back into your MoveSpring account.

Logging in on a mobile device

Via your organization's employee portal:

  1. From your mobile phone, log into your organization's employee portal
  2. Select the link to MoveSpring within the portal
  3. You'll now be forwarded to the MoveSpring app* and should automatically be logged into your MoveSpring account

*If you created your account on the MoveSpring website and haven't yet downloaded the MoveSpring app, clicking the link to MoveSpring from your portal should prompt you to download the free MoveSpring app from the Apple App Store or Google Play Store. After downloading the app, please open it to log in. If for some reason you aren't logged in, please repeat steps 1-3 above and you should be automatically logged into your account.

Via an organization code:

  1. From the MoveSpring mobile app, select the "Sign up" button
  2. Enter your company's organization code and select "Sign up" again
  3. Confirm your organization by selecting "Confirm"
  4. Select "Continue" when asked to Log in through SSO as shown here:

5. Enter your log in credentials for your organization's employee portal and follow the prompts to log in

6. After submitting your log in credentials, you should be navigated back to the MoveSpring app and logged into your account

Logging in on a desktop or laptop computer

Via your organization's employee portal:

  1. From your desktop or laptop computer, log into your organization's employee portal
  2. Select the link to MoveSpring within the portal
  3. You'll now be forwarded to the MoveSpring website and should automatically be logged into your MoveSpring account

Via an organization code:

  1. From the MoveSpring website, select the "Sign up" button
  2. Enter your company's organization code and select "Sign up" again
  3. Confirm your organization by selecting "Confirm"
  4. Select "Continue" when asked to Log in through SSO as shown here:

5. Enter your log in credentials for your organization's employee portal and follow the prompts to log in

6. After submitting your log in credentials, you should be navigated back to the MoveSpring website and logged into your account

Troubleshooting Tips

Who can I contact if I'm not able to locate my organization's link to MoveSpring or organization code?

Please contact your organization's challenge admin for assistance with accessing this information.

How do I sign up for MoveSpring with SSO (single sign-on)?

If you haven't yet signed up for a MoveSpring account, please follow this guide for sign up instructions instead.

Other questions?

For additional assistance, please contact the MoveSpring support team.

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