Creating a sense of community and social motivation is key to achieving success and engagement within your challenges. Our chat feature allows your users to connect with one another and send messages within their challenge or within teams. 

Each new challenge you create will have a corresponding chatroom. When running a team challenge a private chatroom will be created for each team as well. As an admin, you can view challenge chats from the admin center, and you can also post challenge updates or engaging prompts to get the conversation going. Learn more here.

We've seen great success in clients enabling chat to create a sense of community. It's great for challenges with multiple locations or remote employees giving users a channel to connect and interact with each other although they might not be in the same room in the day to day! Users can share photos of themselves getting their steps in, send motivational messages cheering each other on, share personal successes, and even chat about new recipes and healthy habits they’re trying out.

The chat will be accessible to each user after joining up until the challenge is removed from the Completed tab in the app! As an admin, you can monitor the chat from both the user experience and the admin center chat, and can always comment or share important information with your users through this channel!

Clients have the option to enable or disable the chat feature. If you turn off the chat feature, users will not be able to send messages or communicate with each other directly in the app.

Reach out to your client success manager or customer support with any questions regarding the chat feature!