Setting up a MoveSpring account

To join MoveSpring, you'll need to have access to either an invitation link or an organization code from your organization's challenge admin. Typically, this information is sent via an email with sign up instructions. Please double-check any sign up or registration instructions you received from your challenge admin to access this information before proceeding.

Once you've got your sign up instructions ready, please proceed to the relevant section of this guide based on where you're signing up (from either the mobile app or the MoveSpring website).

Some users may also sign up to MoveSpring through their organization's internal web portal via single sign-on (SSO) instead. If your organization has instructed you to sign up this way, please click here for sign up instructions.

Creating an account from the MoveSpring mobile app

  1. Click the invitation link you received from your mobile phone. If you are joining with an organization code instead, please skip ahead to step 2.
  2. Download MoveSpring from the Apple App Store (for iPhone users) or Google Play Store (for Android users) and then open MoveSpring
  3. Select 'Sign up' to sign up for a MoveSpring account
  4. Enter your organization's code. This code can be found in the onboarding email sent out by your challenge admin and may be pre-filled for you if you are joining from an invitation link. Once you've entered your organization's code, select 'Sign up' again
  5. Confirm your organization by selecting 'Confirm' (If your organization isn't correct, select the "<" arrow at the top left to try again)

6. Fill out any additional information requested, then enter your first and last name, your email and password, and then check the box to agree to MoveSpring's Terms of Service and Privacy Policy. When you're done filling out each section, select 'Continue'

7. Personalize your profile by selecting a photo and a username. Then, select continue and connect your device by selecting it from the list below. If you don't have a physical device, you can use your iPhone or Android phone as your fitness tracker. Follow the prompts to connect your device and allow MoveSpring to access your activity data when prompted by selecting 'Allow':

8. You should now be redirected to your MoveSpring dashboard, where you can view your daily activity, join challenges, and more. Learn how to navigate the MoveSpring dashboard here.

Creating an account from the MoveSpring website

  1. Select the invitation link you received from your computer. If you are joining with an organization code instead, please skip ahead to step 2.
  2. Open the MoveSpring website at https://app.movespring.com/ from your desktop or laptop computer
  3. Select 'Sign up' to sign up for a MoveSpring account:

4. Enter your organization's code. This code can be found in the onboarding email sent out by your challenge admin and may be pre-filled for you if you are joining from an invitation link. Once you've entered your organization's code, select 'Sign up' again:

5. Confirm your organization by selecting 'Confirm' (If your organization isn't correct, select the "<" arrow at the top left to try again):

6. Fill out any additional information requested, then enter your first and last name, your email and password, and then check the box to agree to MoveSpring's Terms of Service and Privacy Policy. Personalize your profile by selecting a photo and a username. When you're done filling out each section, select 'Continue' as shown below:

7. Connect your device by selecting it from the list that appears or select "Skip for Now." Follow the prompts to connect your device if applicable and allow MoveSpring to access your activity data when prompted by selecting 'Allow':

8. You should now be redirected to your MoveSpring dashboard, where you can view your daily activity, join challenges, and more. Happy stepping!

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