Setting up a MoveSpring account

To join MoveSpring, you'll need to have access to either an invitation link or an organization code from your organization's challenge admin. Typically, this information is sent via an email with sign up instructions. Please double-check any sign up or registration instructions you received from your challenge admin to access this information before proceeding.

Once you've got your sign up instructions ready, please proceed to the relevant section of this guide based on where you're signing up (from either the mobile app or the MoveSpring website).

Some users may also sign up to MoveSpring through their organization's internal web portal via single sign-on (SSO) instead. If your organization has instructed you to sign up this way, please click here for sign up instructions.

Creating an account from the MoveSpring mobile app

  1. Click the invitation link you received from your mobile phone. If you are joining with an organization code instead, please skip ahead to step 2.
  2. Download MoveSpring from the Apple App Store (for iPhone users) or Google Play Store (for Android users) and then open MoveSpring
  3. Select Sign up to sign up for a MoveSpring account
  4. Enter your organization's code. This code can be found in the onboarding email sent out by your challenge admin and may be pre-filled for you if you are joining from an invitation link. Once you've entered your organization's code, select Sign up again
  5. Confirm your organization by selecting Confirm (If your organization isn't correct, select the "<" arrow at the top left to try again)

6. Fill out any additional information requested, then enter your first and last name, your email and password, and then check the box to agree to MoveSpring's Terms of Service and Privacy Policy. When you're done filling out each section, select Continue

7. Personalize your profile by selecting a photo and a username. Then, select Continue to finalize your account creation. You'll be brought through a quick tutorial of the app, and then you can select Take me to my dashboard to move onto your MoveSpring dashboard.

8. Select Connect your device now to connect a device. If you don't have a physical device, you can use your iPhone or Android phone as your fitness tracker. Follow the prompts to connect your device and allow MoveSpring to access your activity data by selecting Allow when prompted.

9. You should now be redirected to your MoveSpring dashboard, where you can view your daily activity, join challenges, and more. Learn how to navigate the MoveSpring dashboard here. Happy stepping!

Creating an account from the MoveSpring website

  1. Select the invitation link you received from your computer. If you are joining with an organization code instead, please skip ahead to step 2.
  2. Open the MoveSpring website at https://app.movespring.com/ from your desktop or laptop computer
  3. Select Sign up to sign up for a MoveSpring account:

4. Enter your organization's code. This code can be found in the onboarding email sent out by your challenge admin and may be pre-filled for you if you are joining from an invitation link. Once you've entered your organization's code, select Sign up again:

5. Confirm your organization by selecting Confirm (If your organization isn't correct, select the "<" arrow at the top left to try again):

6. Fill out any additional information requested, then enter your first and last name, your email and password, and then check the box to agree to MoveSpring's Terms of Service and Privacy Policy. Personalize your profile by selecting a photo and a username. When you're done filling out each section, select Continue as shown below:

7. You'll now be brought through a quick tutorial of the app, and then you can select Take me to my dashboard to move onto your MoveSpring dashboard.

8. Select Connect your device now to connect a device. Follow the prompts to connect your device and allow MoveSpring to access your activity data by selecting Allow when prompted.

8. After connecting your device, you should now be redirected to your MoveSpring dashboard, where you can view your daily activity, join challenges, and more. Learn how to navigate the MoveSpring web dashboard here. Happy stepping!

Need more help?

Check out our video tutorial below, or contact our support team from the blue chat icon in the bottom right corner.

Did this answer your question?