Onboarding to MoveSpring is quick and easy for participants. Users will need to join individually to create their account and connect their device. They can do this on our iOS app, Android app, or on the web at app.movespring.com.

Invite users with your challenge invite link

We strongly recommend creating your challenge before sending out challenge communications to your users. Learn how to create a challenge here. Once your challenge is created, it will generate a challenge link that you will send out to participants.

How will users join with the challenge invite link?

The challenge invite link allows users to do 2 things at once:

  1. Create their account

  2. Join the challenge

New users will click the link, which directs them to download the mobile app or brings them to https://app.movespring.com/. Then, they will create their account associated with your organization, connect their device, and join the challenge.

If they already created an account, the invite link will just add them to the correct challenge.

Once a user joins, you will be able to see their profile from the Users tab in the admin center and view their activity data in reports. You will not be able to manage a user, or see their account, until they have joined the MoveSpring platform.

Where to access your challenge invite link:

  1. When you finish creating your challenge, you will see a challenge invite link in the success pop-up window:

2. In your challenge dashboard (accessed by clicking on the word Challenges in your top navigation bar), you'll see the Invite link listed below your challenge description and duration:

Invite users with your organization code

To ensure users join as part of your organization, they will need to enter an organization code when they sign up. Unlike the challenge invite link, this option does not add users to a challenge. It only registers them as part of your organization.

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There are 2 ways you can invite users with this org code:

  1. Email or communicate this org code to your users with links to our website and app store downloads. With this option, they will have to enter the code themselves.

  2. Send them your unique invitation link. This link will pre-populate the org code for your users when they download the app. This ensures you don't have errors from users typing in your org code wrong.

Where to find your organization code or invite link

You can find and edit your unique organization code and invite link in the Admin Center. Select your username in the upper right corner > Account Settings. Your org code and invite link will be in the upper right corner.

You can also select the Account info tab to view and edit your organization name and organization code. Learn more about editing your organization code here.

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