Table of Contents
What languages are supported by the MoveSpring app?
The MoveSpring mobile and web apps are currently available in the following languages:
English
Spanish
Canadian French
Portuguese
If a user has their language preference on their phone set to one of the available languages, the MoveSpring mobile app will recognize this and auto-translate the app for these users. Users can follow this article to change the language preferences on their phone.
Note: Language support is only available for the user-facing MoveSpring mobile app and web application at https://app.movespring.com/. The MoveSpring Admin Center is not localized at this time.
What text is translated in the MoveSpring mobile app?
Any copy that is hard-coded into the user app is translated into the languages listed above. This includes your activity on your dashboard and your last sync time, your challenges, your user profile and settings, etc.
Preview of Spanish in the MoveSpring dashboard, utility panel, and user profile:
Preview of Canadian French in a MoveSpring challenge:
Which text is NOT translated in the MoveSpring mobile app?
The full MoveSpring Help Center (all user- and admin-facing articles)
The MoveSpring Admin Center
All content in the content library
All on-demand content in Explore
Discount offers shown in Discounts Lite
Announcements, your own content posts, and any other admin-required input, such as challenge names and descriptions. These will show in the language they were written.
Chat messages. These will show in the language they were written.
MoveSpring technical support*
*A note on technical support and language translation
MoveSpring technical support operates in English. However, if a user contacts the MoveSpring support team in another language, the support team member will reply in English, and then share a translation of the reply via Google Translate to facilitate the conversation.
Example:
Best practices for a multi-lingual workforce
Ask a user's preferred language as a supplemental question when they sign up for a MoveSpring account with your organization. This will allow you to send tailored announcements based on language preferences, since you can filter your announcements by your supplemental fields. You could also set up specific challenges for each language.
Example:
Consider including multiple languages in your announcements and content. This will allow users in your organization to reference the language that they prefer.
Example announcements:
Example content post:
