MoveSpring

Best practice tips for communicating with your users, both during and in between challenges.

Communicating with your users

The first message you should send to present your challenge and encourage sign-ups. Send 2 weeks before challenge start date.

Sign-up Message - 2 Weeks Before Challenge

Send this reminder to sign-up 2 days before the challenge starts.

Last Call for Sign-ups - 2 Days Before Challenge

Send this email on the first day of your challenge.

First Day of Challenge Message

Send this message when you're about halfway through your challenge.

Halfway Through Challenge Message

Send this message when there are 2 days left in the challenge.

2 Days Remaining in Challenge

Send this final email summarizing the challenge results and prize winners if applicable.

Challenge Results Message - 3 Days After Challenge End

Use this email template to send out instructions on how to join a team when the admin creates all the teams.

Joining Team Challenges - Admin Created Teams

Copy this email template to send out instructions on how to join a team for team challenges that allow user created teams

Joining Team Challenges - User Created Teams

Use our chat message templates to engage your users throughout your challenge.

Chat Templates

MoveSpring Team

Communication Templates

Find answers and get help from Intercom Support and Community Experts

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