MoveSpring

Best practice tips for communicating with your users, both during and in between challenges.

Communicating with your users

The first message you should send to present your challenge and encourage sign-ups. Send 2 weeks before challenge start date.

Send this reminder to sign-up 2 days before the challenge starts.

Send this email on the first day of your challenge.

Send this message when you're about halfway through your challenge.

Send this message when there are 2 days left in the challenge.

Send this final email summarizing the challenge results and prize winners if applicable.

Use this email template to send out instructions on how to join a team when the admin creates all the teams.

Copy this email template to send out instructions on how to join a team for team challenges that allow user created teams

Use our chat message templates to engage your users throughout your challenge.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you