Group 65
Go to MoveSpring
All Collections
Admin Resources
Admin Resources
Find resources for MoveSpring admins: How-to guides, communication templates, and program ideas
67 articles in this collection
Written by
MoveSpring Team
Getting Started with MoveSpring
Visualize the Participant Onboarding Process
Visualize the onboarding process to better understand the participant account creation, device connection and join challenge flow!
Written by
MoveSpring Team
Updated over a week ago
How to Invite Users to MoveSpring
Use this article to assist you as you send initial invitations to join MoveSpring with your organization.
Written by
MoveSpring Team
Updated over a week ago
What is the Supplemental Feature?
Learn how to use our Supplemental feature to manage users in MoveSpring
Written by
MoveSpring Team
Updated over a week ago
How to Find & Edit Your Org Code
Learn where you can find and edit your org code. Users need this org code to sign up as part of your organization.
Written by
MoveSpring Team
Updated over a week ago
MoveSpring Push Notification Types and How They Work
Learn about MoveSpring's six types of push notifications and how to customize your client notification settings
Written by
MoveSpring Team
Updated over a week ago
Should I Enable Chat?
An explanation of the benefits of enabling Chat for your users
Written by
MoveSpring Team
Updated over a week ago
Should I Enable Friends?
An explanation of the benefits of enabling Friends for your users
Written by
MoveSpring Team
Updated over a week ago
Should I Enable User-Created Challenges?
Learn more about the benefits of enabling user-created challenges for your users
Written by
MoveSpring Team
Updated over a week ago
What is a Client Waiver and How Do I Add This Feature?
Read this article to learn about waivers and to get information on how to add this feature
Written by
MoveSpring Team
Updated over a week ago
Navigating the Admin Center
Adjusting Your Client App Settings in the Admin Center
Customize your client account with your preferred App Settings
Written by
MoveSpring Team
Updated over a week ago
Navigating the Users Tab
A guide to viewing and managing user accounts from the Users tab in the MoveSpring Admin Center.
Written by
MoveSpring Team
Updated over a week ago
How to Pull a Report
MoveSpring's reports give you insight when it comes to your challenge's participation and activity
Written by
MoveSpring Team
Updated over a week ago
How to Use the Announcements Feature
Learn how to create, publish, and manage announcements from the MoveSpring Admin Center
Written by
MoveSpring Team
Updated over a week ago
Adding or Removing Admin Access in the Admin Center
Use this article for instructions on how to grant a user admin access, or remove admin access from the admin center.
Written by
MoveSpring Team
Updated over a week ago
How to Remove Users From Your Account
How to permanently remove a user from your client account.
Written by
MoveSpring Team
Updated over a week ago
Communication Templates
Announcement Templates
Sample templates to announce new features or your upcoming challenge.
Written by
MoveSpring Team
Updated over a week ago
Sign-up Message - 2 Weeks Before Challenge
The first message you should send to present your challenge and encourage sign-ups. Send 2 weeks before challenge start date.
Written by
MoveSpring Team
Updated over a week ago
Last Call for Sign-ups - 2 Days Before Challenge
Send this reminder to sign-up 2 days before the challenge starts.
Written by
MoveSpring Team
Updated over a week ago
First Day of Challenge Message
Send this email on the first day of your challenge.
Written by
MoveSpring Team
Updated over a week ago
Halfway Through Challenge Message
Send this message when you're about halfway through your challenge.
Written by
MoveSpring Team
Updated over a week ago
2 Days Remaining in Challenge
Send this message when there are 2 days left in the challenge.
Written by
MoveSpring Team
Updated over a week ago
Challenge Results Message - 3 Days After Challenge End
Send this final email summarizing the challenge results and prize winners if applicable.
Written by
MoveSpring Team
Updated over a week ago
Joining Team Challenges - Admin Created Teams
Use this email template to send out instructions on how to join a team when the admin creates all the teams.
Written by
MoveSpring Team
Updated over a week ago
Joining Team Challenges - User Created Teams
Copy this email template to send out instructions on how to join a team for team leaderboards that allow user created teams.
Written by
MoveSpring Team
Updated over a week ago
Managing Challenges
Guide to Journey Themes
Learn more about each available theme for the Journey and Group Journey challenge modules
Written by
MoveSpring Team
Updated over a week ago
How to Create a Challenge
Use this article to help you create a challenge from the MoveSpring Admin Center
Written by
MoveSpring Team
Updated over a week ago
Setting a Group Module Goal
Learn how to set a realistic Group Target or Group Journey goal.
Written by
MoveSpring Team
Updated over a week ago
How to Create a Custom Activity Challenge
Learn how to create a Custom Activity Challenge from the MoveSpring Admin Center
Written by
MoveSpring Team
Updated this week
Device Data vs. Logged Activities
What's the difference between wearable device data and logged activities?
Written by
MoveSpring Team
Updated this week
How to Add/Remove Participants from Challenges
Follow these steps to add or remove participants from your challenge.
Written by
MoveSpring Team
Updated over a week ago
How to Add Users From Existing Challenges to New Challenges
Follow these steps to add challenge participants from existing challenges into new challenges.
Written by
MoveSpring Team
Updated over a week ago
How to Set an Activity Cap for a Challenge Module
Learn how to set an activity cap and why you may want to consider including one in your next challenge
Written by
MoveSpring Team
Updated over a week ago
How Do I Set My Challenges to Public?
Set your challenges to public so users can easily join right from their dashboard!
Written by
MoveSpring Team
Updated over a week ago
How to Edit Challenge Details in the Admin Center
Use the steps in this article to guide you as you edit general information (name, description, etc) for your challenge.
Written by
MoveSpring Team
Updated over a week ago
What you need to know before creating your One-Time Challenge
Here's everything you need to know before you create your one-time challenge. Pro tip: host a test challenge before the official challenge.
Written by
MoveSpring Team
Updated over a week ago
What are test challenges and why are they important?
Learn the advantages of running test challenges before your one-time challenge. Note: not relevant for subscription plan clients.
Written by
MoveSpring Team
Updated over a week ago
How to Add and Remove Challenge Modules from the Admin Center
How do I add or remove a module from my challenge?
Written by
MoveSpring Team
Updated over a week ago
How to Edit the Order of Modules in the Challenge Dashboard
Learn how to easily adjust the order in which the modules appear in your group.
Written by
MoveSpring Team
Updated over a week ago
How to Edit the Quote Module in your Challenge
Use these instructions to replace upcoming quotes within your quote module.
Written by
MoveSpring Team
Updated over a week ago
How to Adjust your Activity Module Goal After the Challenge has Started
Written by
MoveSpring Team
Updated over a week ago
How to End a Challenge Early
Learn how to end a challenge early by using MoveSpring's admin center.
Written by
MoveSpring Team
Updated over a week ago
Understanding Grace Period Rules
Learn more about our 3-day grace period rules that apply by default to all challenges
Written by
MoveSpring Team
Updated over a week ago
Rescoring a Challenge
What is a rescore, and what does rescoring a challenge do for my participants?
Written by
MoveSpring Team
Updated over a week ago
Can I stop users from joining a challenge after a cutoff date?
Learn more about cutting off joining a challenge by a desired date.
Written by
MoveSpring Team
Updated over a week ago
Managing the Content Module
Using the MoveSpring Content Library
Use these instructions to publish and schedule content from the MoveSpring Content Library
Written by
MoveSpring Team
Updated over a week ago
Adding Collections to your Content Module
Learn about the Collections feature, including how to select and schedule a collection from the Content Library
Written by
MoveSpring Team
Updated over a week ago
How to Set Up Actionable Content in a Challenge
This guide will explain what actionable content is and how to use it in your next challenge
Written by
MoveSpring Team
Updated over a week ago
Troubleshooting Videos in the Content Module
Learn how to troubleshoot adding YouTube and Vimeo videos in the content module
Written by
MoveSpring Team
Updated over a week ago
Resources for Running Team Challenges
Creating a Team Challenge in MoveSpring
Team challenges are a great way to ignite some friendly competition and encourage your participants to connect with different users.
Written by
MoveSpring Team
Updated over a week ago
How to Edit your Team Leaderboard Settings: Max Team Size, Admin Assigned Teams, or User-Created Teams
Learn how you can adjust the Team Leaderboard settings for your challenge
Written by
MoveSpring Team
Updated over a week ago
Team Leaderboard Best Practices
Best practice tips for running your Team Leaderboard challenge
Written by
MoveSpring Team
Updated over a week ago
How to Create Teams & Edit a Team Name or Photo
This article will walk you through creating a team and editing team names and photos from the admin center
Written by
MoveSpring Team
Updated over a week ago
How to Manually Add/Remove Existing Users to Teams
Follow these steps to add a user to a challenge and team or to remove a user from a team
Written by
MoveSpring Team
Updated over a week ago
How to Move a Team Member to a Different Team
Learn how to change team assignments from the MoveSpring Admin Center
Written by
MoveSpring Team
Updated over a week ago
Moving Non-Qualified Teams to a General Participant Team
How to delete teams that don't meet your team minimum and move them to a general participant team
Written by
MoveSpring Team
Updated over a week ago
Programming Resources
Module Overview
Here's a guide to all types of challenge available in MoveSpring, as well as our engagement modules!
Written by
MoveSpring Team
Updated over a week ago
What Challenge Should I Start With?
Programming best tips: Which modules should you chose for your first challenge?
Written by
MoveSpring Team
Updated over a week ago
End-User Support for Your Participants
This article outlines common questions you may hear from your users, and covers how you can answer when program or syncing questions arise.
Written by
MoveSpring Team
Updated over a week ago
Engagement Reports
Gain insight on user engagement in your client account with Engagement reports
Written by
MoveSpring Team
Updated over a week ago
Get Creative with Reporting
Use reports for so much more than final challenge stats
Written by
MoveSpring Team
Updated over a week ago
Upload and Manage Content within the Content Module
Learn how to upload and manage articles, videos, and other content to be shared in the content module during your challenge
Written by
MoveSpring Team
Updated over a week ago
Should I Allow Manual Entry for My Users?
This article goes over what manual entry is and the reasons for and against enabling this option
Written by
MoveSpring Team
Updated over a week ago
Should I Allow Activity Override for my Users?
Learn about the Activity Override feature and why you should consider enabling it for your organization
Written by
MoveSpring Team
Updated over a week ago
Managing Your Account
Upgrading Your Plan
How to upgrade your plan and what to expect.
Written by
MoveSpring Team
Updated over a week ago
Adjusting Your User Limit
Learn how to increase and decrease your user limit.
Written by
MoveSpring Team
Updated over a week ago
Canceling Your Plan
How to cancel your plan and what to expect.
Written by
MoveSpring Team
Updated over a week ago
How to Use the Remove Ineligible Users Button in the Admin Center
This article will help you understand how to use Eligibility to remove ineligible users from your account
Written by
MoveSpring Team
Updated over a week ago