Admin Resources

Find resources for MoveSpring admins: How-to guides, communication templates, and program ideas

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83 articles in this collection
Written by MoveSpring Team
Getting Started with MoveSpring

Visualize the Participant Onboarding Process

Visualize the onboarding process to better understand the participant account creation, device connection and join challenge flow!
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Written by MoveSpring Team
Updated over a week ago

How to Invite Users to MoveSpring

Use this article to assist you as you send initial invitations to join MoveSpring with your organization
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Written by MoveSpring Team
Updated over a week ago

What is the Supplemental Feature?

Learn how to use our Supplemental feature to manage users in MoveSpring
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Written by MoveSpring Team
Updated over a week ago

How to Find & Edit Your Org Code

Learn where you can find and edit your org code. Users need this org code to sign up as part of your organization.
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Written by MoveSpring Team
Updated over a week ago

MoveSpring Push Notification Types and How They Work

Learn about MoveSpring's six types of push notifications and how to customize your client notification settings
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Written by MoveSpring Team
Updated over a week ago

Should I Enable Chat?

An explanation of the benefits of enabling Chat for your users
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Written by MoveSpring Team
Updated over a week ago

Should I Enable Friends?

An explanation of the benefits of enabling Friends for your users
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Written by MoveSpring Team
Updated over a week ago

Should I Enable User-Created Challenges?

Learn more about the benefits of enabling user-created challenges for your users
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Written by MoveSpring Team
Updated over a week ago

What is a Client Waiver and How Do I Add This Feature?

Read this article to learn about waivers and to get information on how to add this feature
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Written by MoveSpring Team
Updated over a week ago
Communication Templates

Sign-up Message - 2 Weeks Before Challenge

The first message you should send to present your challenge and encourage sign-ups. Send 2 weeks before challenge start date.
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Written by MoveSpring Team
Updated over a week ago

Last Call for Sign-ups - 2 Days Before Challenge

Send this reminder to sign-up 2 days before the challenge starts.
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Written by MoveSpring Team
Updated over a week ago

First Day of Challenge Message

Send this email on the first day of your challenge.
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Written by MoveSpring Team
Updated over a week ago

Halfway Through Challenge Message

Send this message when you're about halfway through your challenge.
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Written by MoveSpring Team
Updated over a week ago

2 Days Remaining in Challenge

Send this message when there are 2 days left in the challenge.
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Written by MoveSpring Team
Updated over a week ago

Challenge Results Message - 3 Days After Challenge End

Send this final email summarizing the challenge results and prize winners if applicable.
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Written by MoveSpring Team
Updated over a week ago

Joining Team Challenges - Admin Created Teams

Use this email template to send out instructions on how to join a team when the admin creates all the teams.
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Written by MoveSpring Team
Updated over a week ago

Joining Team Challenges - User Created Teams

Copy this email template to send out instructions on how to join a team for team leaderboards that allow user created teams.
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Written by MoveSpring Team
Updated over a week ago

Announcement Templates for Challenge Updates and New Features

Use our announcement templates to engage your users throughout your challenge and notify your users of new features
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Written by MoveSpring Team
Updated over a week ago

Announcement Templates to Promote Wellness Topics

Use these ideas to engage your participants when you are not running an active challenge.
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Written by MoveSpring Team
Updated over a week ago

Announcement Templates for User Stat Shoutouts

Use these ideas to engage your participants when you are not running an active challenge.
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Written by MoveSpring Team
Updated over a week ago

Chat Templates

Use our chat message templates to engage your users throughout your challenge.
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Written by MoveSpring Team
Updated over a week ago
Managing Challenges

Guide to Virtual Race Themes

Learn more about each available theme for the Virtual Race and Group Race challenge modules
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Written by MoveSpring Team
Updated over a week ago

How to Create a Challenge

Use this article to help you create a challenge from the MoveSpring Admin Center
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Written by MoveSpring Team
Updated over a week ago

Setting a Group Module Goal

Learn how to set a realistic Group Target or Group Race goal.
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Written by MoveSpring Team
Updated over a week ago

How to Create a Custom Activity Challenge

Learn how to create a Custom Activity Challenge from the MoveSpring Admin Center
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Written by MoveSpring Team
Updated over a week ago

Device Data vs. Logged Activities

What's the difference between wearable device data and logged activities?
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Written by MoveSpring Team
Updated over a week ago

How to Add/Remove Participants from Challenges

Follow these steps to add or remove participants from your challenge.
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Written by MoveSpring Team
Updated over a week ago

How to Add Users From Existing Challenges to New Challenges

Follow these steps to add challenge participants from existing challenges into new challenges.
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Written by MoveSpring Team
Updated over a week ago

How to Set an Activity Cap for a Challenge Module

Learn how to set an activity cap and why you may want to consider including one in your next challenge
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Written by MoveSpring Team
Updated over a week ago

How Do I Set My Challenges to Public?

Set your challenges to public so users can easily join right from their dashboard!
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Written by MoveSpring Team
Updated this week

How to Edit Challenge Details in the Admin Center

Use the steps in this article to guide you as you edit general information (name, description, etc) for your challenge.
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Written by MoveSpring Team
Updated over a week ago

What you need to know before creating your One-Time Challenge

Here's everything you need to know before you create your one-time challenge. Pro tip: host a test challenge before the official challenge.
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Written by MoveSpring Team
Updated over a week ago

What are test challenges and why are they important?

Learn the advantages of running test challenges before your one-time challenge. Note: not relevant for annual plan clients.
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Written by MoveSpring Team
Updated over a week ago

How to Add and Remove Challenge Modules from the Admin Center

How do I add or remove a module from my challenge?
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Written by MoveSpring Team
Updated over a week ago

How to Edit the Order of Modules in the Challenge Dashboard

Learn how to easily adjust the order in which the modules appear in your group.
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Written by MoveSpring Team
Updated over a week ago

How to Edit the Quote Module in your Challenge

Use these instructions to replace upcoming quotes within your quote module.
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Written by MoveSpring Team
Updated over a week ago

How to Adjust your Activity Module Goal After the Challenge has Started

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Written by MoveSpring Team
Updated over a week ago

How to End a Challenge Early

Learn how to end a challenge early by using MoveSpring's admin center.
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Written by MoveSpring Team
Updated over a week ago

Understanding Grace Period Rules

Learn more about our 3-day grace period rules that apply by default to all challenges
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Written by MoveSpring Team
Updated over a week ago

Rescoring a Challenge

What is a rescore, and what does rescoring a challenge do for my participants?
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Written by MoveSpring Team
Updated over a week ago

Can I stop users from joining a challenge after a cutoff date?

Learn more about cutting off joining a challenge by a desired date.
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Written by MoveSpring Team
Updated over a week ago
Resources for Running Team Challenges

Group Goal Best Practices

Best practice tips for running your group goal challenge
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Written by MoveSpring Team
Updated over a week ago

Creating a Team Challenge in MoveSpring

Team challenges are a great way to ignite some friendly competition and encourage your participants to connect with different users.
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Written by MoveSpring Team
Updated over a week ago

How to Edit your Team Leaderboard Settings: Max Team Size, Admin Assigned Teams, or User-Created Teams

Learn how you can adjust the Team Leaderboard settings for your challenge
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Written by MoveSpring Team
Updated over a week ago

Team Leaderboard Best Practices

Best practice tips for running your Team Leaderboard challenge
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Written by MoveSpring Team
Updated over a week ago

How to Create Teams & Edit a Team Name or Photo

This article will walk you through creating a team and editing team names and photos from the admin center
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Written by MoveSpring Team
Updated over a week ago

How to Manually Add/Remove Existing Users to Teams

Follow these steps to add a user to a challenge and team or to remove a user from a team
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Written by MoveSpring Team
Updated over a week ago

How to Move a Team Member to a Different Team

Learn how to change team assignments from the MoveSpring Admin Center
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Written by MoveSpring Team
Updated over a week ago

Moving Non-Qualified Teams to a General Participant Team

How to delete teams that don't meet your team minimum and move them to a general participant team
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Written by MoveSpring Team
Updated over a week ago
Programming Resources

How to engage your users year-round

Use our in-app features and engagement ideas to engage your users throughout the year on your MoveSpring annual plan.
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Written by MoveSpring Team
Updated over a week ago

Encourage your users to create their own Daily Habit challenge

Send this promo message to your employees about creating their own personalized habit challenge in the MoveSpring app.
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Written by MoveSpring Team
Updated over a week ago

How to Create a Content Campaign

Learn how to create a content campaign that will be displayed on the dashboard
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Written by MoveSpring Team
Updated over a week ago

Module Overview

Here's a guide to all types of challenge available in MoveSpring, as well as our engagement modules!
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Written by MoveSpring Team
Updated over a week ago

What Challenge Should I Start With?

Programming best tips: Which modules should you chose for your first challenge?
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Written by MoveSpring Team
Updated over a week ago

End-User Support for Your Participants

This article outlines common questions you may hear from your users, and covers how you can answer when program or syncing questions arise.
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Written by MoveSpring Team
Updated over a week ago

Engagement Reports

Gain insight on user engagement in your client account with Engagement reports
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Written by MoveSpring Team
Updated over a week ago

Get Creative with Reporting

Use reports for so much more than final challenge stats
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Written by MoveSpring Team
Updated over a week ago

Upload and Manage Content within the Content Module

Learn how to upload and manage articles, videos, and other content to be shared in the content module during your challenge
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Written by MoveSpring Team
Updated over a week ago

Should I Allow Manual Entry for My Users?

This article goes over what manual entry is and the reasons for and against enabling this option
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Written by MoveSpring Team
Updated over a week ago

Should I Allow Activity Override for my Users?

Learn about the Activity Override feature and why you should consider enabling it for your organization
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Written by MoveSpring Team
Updated over a week ago